About us
About Eleanor Boston
Eleanor Boston is an online store built around one simple idea: beautifully handcrafted bags should be accessible, backed by a smooth and transparent shopping experience. What started as a small collection of favourite pieces grew into a full range trusted by thousands of customers across the country.
We believe online shopping should be honest and free of surprises: clear prices, clear delivery times, and a customer service team that actually replies. Every bag in our collection is chosen for its craftsmanship, quality and everyday usefulness.
What we stand for
- Craftsmanship over quantity — a curated selection of handmade pieces, not an endless catalogue.
- Transparency — honest prices and clear delivery times, even when a delivery takes a little longer.
- Customer first — our team is happy to help, before and after your purchase.
Shipping & origin
To offer competitive prices on handcrafted pieces, we work directly with our makers and suppliers and ship nationwide. Average delivery times and all details are on our Shipping Policy page. We are always upfront about when you can expect your order.
Contact
Questions? Our team is happy to help. Email us at support@eleanor-boston.com and we'll get back to you as soon as possible.
Eleanor Boston is a trading name of MD LDA LLC